Skip to main content

Frequently Asked Questions

About our Products

  • What is DELTA 8?

    Delta-8 tetrahydrocannabinol, aka “Delta 8” or simply “D8,” is a psychoactive substance found in the Cannabis sativa plant. D8 is one of over 100 cannabinoids produced naturally by the cannabis plant but is not found in significant amounts in any currently bred cultivars.  As a result, concentrated amounts of delta-8 THC are typically manufactured from hemp-derived cannabidiol (CBD).

  • What is THC-O? How is it different from Delta-8?

    THC-O is an acetylated version of Delta-8 THC. Basically, acetylation occurs when the Delta-8 is combined with a pharmaceutical-grade reagent that makes the Delta-8 more easily absorbed by your body, giving typically a far greater effect than regular Delta-8. This is the exact same process that takes willow bark, a source of salicylic acid, and transforms it into aspirin. 

  • What is HHC?

    Hexahydrocannabinol, or HHC for short, is a hydrogenated version of Delta-8. Hydrogenation is a process that improves stability and shelf-life of Delta-8. And since HHC technically isn’t a “THC”, it is 100% legal in places where THC variants have been outlawed.

  • I thought Delta-9 THC was illegal? Do I need a medical card to purchase items that contain Delta-9 THC?

    Delta-9 THC is the predominant cannabinoid that provides the “high” from cannabis. The 2018 Farm Bill specifically defines hemp as any cultivar of cannabis  that contains no more than .3% Delta-9 THC. This .3% or less Delta-9 content also applies to packaged goods so long as the source of Delta-9 THC is hemp. So, for example, our Delta-9 Gummies each weigh 5g and contain 12mg of Delta-9 THC per gummy. This makes the total concentration of Delta-9 at .24%, complying with the Federal regulations for hemp-derived Delta-9 THC. And as long as the Delta-9 comes from hemp, no medical card is needed. Twisted Brands sells exclusively hemp-derived Delta-9 THC products.

  • Are Twisted Brands’ products legal?
    Do they contain THC?

    All Twisted Brands’ products are 3rd-party lab tested to contain less than 0.3% Delta-9 THC by dry weight and fully compliant with the 2018 Farm Bill making them 100% legal on the Federal level. Please refer to the specific laws in your state for more information concerning the legal possession and use of hemp-based products.

    As of December 2021, these states have restricted sales of Delta-8 products:
    • Alaska
    • Arizona
    • Arkansas
    • Colorado
    • Connecticut
    • Delaware
    • Kentucky
    • Idaho
    • Iowa
    • Michigan
    • Mississippi
    • Montana
    • New York
    • North Dakota
    • Oregon (under OLCC review)
    • Rhode Island
    • Vermont
    • Utah
  • Will I test positive on a drug test if I consume Delta-8 THC products?

    The short answer is: Yes…well, maybe. Our bodies metabolize Delta-8 THC in the same way it does its federally-illegal cousin Delta-9 THC and since drug tests test for the metabolites of drugs and not the actual drug themselves, you may test positive for THC after consuming a product containing Delta-8 THC, THCO, or any analogue thereof.  Many factors come into play with how long cannabinoids remain in the system including dosage, method of administration, frequency of use, body composition, etc.


Orders & Shipping

  • How much is shipping?

    All orders over $75.00 ship USPS Priority Mail for free! Shipping for all other orders is a flat-rate of $15 depending on shipping speed.

  • Do you ship internationally?

    We only ship to the United States and to certain states. See below.
  • Do you ship to all 50 states?

    Certain states have enacted legislation barring the sale of Delta 8 THC, THCO, etc. We do not currently ship to the following states:
    • Alaska
    • Arizona
    • Arkansas
    • Colorado
    • Connecticut
    • Delaware
    • Kentucky
    • Idaho
    • Iowa
    • Michigan
    • Mississippi
    • Montana
    • New York
    • North Dakota
    • Oregon
    • Rhode Island
    • Vermont
    • Utah
  • Damaged shipment? Missing item?

    Customer satisfaction is our #1 priority! Missing item? USPS got a little rough with your box? No worries: we got you! All shipments are carefully selected, packed, and shipped to you in protective packaging, but hey, even Frank makes a mistake from time to time. If there’s a problem with your order, contact us and we’ll do our best to make it right.


Exchanges & Returns

  • Do you offer returns or exchanges?

    Twisted Brands guarantees all products purchased directly through our website. Please contact us with any questions or concerns due to product quality.
    Returns or exchanges are accepted within 30 days of receipt for all unopened items in their original packaging. Please contact us for a return authorization # prior to initiating any exchange or return shipment.
    Twisted Brands is not responsible for return shipments that have not been previously authorized via email. All return shipments must include:

    • Return authorization #
    • Customer name & address
    • Item in its original packaging

CUSTOMER SUPPORT

More QUESTIONS?